Updated on March 30, 2023
OPEX INTERNATIONAL constantly strives to strengthen its brand’s reputation in the market. It treats all data collected, whether through its website or through direct interactions with customers, suppliers, business partners, or data subjects, with the utmost confidentiality. Data subjects may, at any time, exercise the rights provided for in the General Data Protection Law.
OPEX INTERNATIONAL’s Privacy Policy aims to clearly outline information regarding the data that is collected, including how it is collected, stored, processed, transferred, accessed, and managed.
1. DEFINITIONS
2. PERSONAL DATA
2.1. USE OF DATA
2.2. DATA SHARING
2.3. DATA MANAGEMENT
2.4. DATA ACCURACY
3. CONSUMERS
4. BROWSING INFORMATION
4.1. USE OF BROWSING INFORMATION DATA
5. TRACKING TECHNOLOGIES
5.1. WHAT ARE COOKIES?
5.2. HOW ARE COOKIES USED?
5.3. HOW TO MANAGE COOKIES?
6. HYPERLINKS TO EXTERNAL WEBSITES
7. SECURITY
8. TERMINATION OF DATA USAGE
9. CHANGES TO THE PRIVACY POLICY
10. GOVERNING LAW AND DISPUTE RESOLUTION
General Data Protection Law (LGPD). Federal Law No. 13,709, published on August 14, 2018, regulates the processing of personal data, including in digital environments, by individuals or legal entities governed by public or private law, to protect the fundamental rights to freedom and privacy and the free development of an individual’s personality.
Processing Agents: These are the parties responsible for the processing of personal data and are divided into two categories:
The Controller is the individual or company responsible for decisions regarding the processing of personal data.
The Processor, on the other hand, is the individual or company that processes personal data on behalf of the Controller, following the Controller’s instructions.
Personal Data: information relating to an identified or identifiable natural person.
Processing: any operation performed on personal data, whether automated or not; that is, the collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, deletion, evaluation, or control of information, as well as modification, communication, transfer, dissemination, or extraction.
We collect different types of information depending on the access channel and the type of transaction conducted with OPEX INTERNATIONAL.
The data collected from contacts received through the company’s official website via contact forms includes:
In the case of an established business relationship, the personal data provided includes:
In the case of legal entities, the information collected is:
For online purchase and sale transactions, the following data may be collected:
The data received through the contact form on the official OPEX INTERNATIONAL website will be used solely to contact you and make commercial proposals in accordance with the data subject’s interests. The data provided for the creation of commercial proposals and subsequently for the service agreement will be used to:
We may share the data we collect with third parties and partners relevant to the provision of our services. We use third-party services to operate, execute, improve, understand, personalize, support, and advertise our services. We require that the shared data be used in accordance with our instructions and terms or with your express consent, where applicable.
We may share your information with legal, administrative, or regulatory authorities in order to provide the competent authorities with the requested data regarding the Data Subject and the actions taken by the Data Subject on the services provided, with the aim of preventing fraud and abuse in the use of the contracted services. Furthermore, we may share personal information for investigations regarding violations of the law or non-compliance with policies and contracts.
If OPEX INTERNATIONAL is reorganized or sold and its assets are transferred to a new owner, the data necessary to ensure the continuity of services will be transferred to the buyer, regardless of your authorization. In all other cases where your authorization is required, we will send you a notification with details regarding the use of your personal data and request your consent.
You may, at any time, request access to, modify, share, or delete any data you have provided by sending a detailed request via email to contato@opexinternacional.com.br or by using the form at the bottom of this page.
We reserve the right to request confirmation of ownership before processing a specific request.
OPEX INTERNATIONAL is not responsible for the accuracy of the personal data provided when contacting us, requesting a quote, registering, and/or purchasing any products or services, nor is it responsible for any damages resulting from the inaccuracy and/or outdated nature of such information.
OPEX INTERNATIONAL offers products and services in which we act solely as processors of personal data, in accordance with our clients’ instructions. OPEX INTERNATIONAL is not responsible for our clients’ privacy or security practices. To learn how the data collected by our clients is handled, please consult their respective privacy policies.
This includes all information that allows us to identify your geolocation and device data, such as your IP address, operating system, and the pages you have visited within our website, that is, data about how you interact with our services.
All actions and information captured on our website, related to your access to it, may be stored and used directly or indirectly through our partners involved in providing our services to contact you, provide you with services, or make business offers directly related to our service portfolio that may be of interest to your business.
Data regarding how you interact with the services offered on our websites, for example, the pages you viewed, whether you opened an email, or added a product to your cart, may also be stored. When you receive an email from us and decide to visit our website, we can identify these visits as being yours.
We may use information collected through tools such as Google Analytics and other third-party tools designed to analyze internet browsing. We do not provide these services with the means to link browsing data to any data that may have been provided in forms. To understand what these tools can do in terms of identification, it is important to read the terms of service of the respective providers in question.
The use of this data is intended to improve and provide our products and services, as well as to perform support, testing, data analysis, statistics, research, and general problem-solving. We may also develop marketing strategies relevant to you.
In the case of online payment services, we may process payment requests you submit, act as a payment intermediary, and prevent and manage risks of fraud or other conduct deemed illegal.
Browsing data may be required in a legal proceeding by a competent government agency or an entity claiming jurisdiction over OPEX INTERNATIONAL in order to exercise and defend rights in court, arbitration, or administrative proceedings.
OPEX INTERNATIONAL and our partners use technologies designed to automatically collect and store data about the use of our services, including cookies, web beacons, SDKs, and pixels.
The data collected is used to personalize your browsing experience and optimize performance. This information may also be used to run advertising campaigns, develop and implement security features, and carry out fraud prevention procedures.
Cookies are essential tools for browsing the internet. They are small text files that websites, apps, digital media, and ads store in your browser or on your devices (computer, tablet, or smartphone) to optimize and personalize your browsing experience on websites.
The term “cookie” can be used to describe a range of technologies, including, but not limited to, pixel tags, web beacons, and mobile device identifiers.
Cookies have an expiration date. They may last for a single session, collect information that does not allow for user identification, and be automatically deleted when you close your browser window; or they may be persistent, stored on your device until they expire or until you manually clear them. Persistent cookies collect information that can identify an individual.
Essential cookies: These cookies are necessary for our website to function, allowing you to navigate and use our features and providing the minimum required to deliver the services you request. These cookies do not collect or store information about you. This category of cookies cannot be disabled.
Analytical cookies: These cookies allow us to analyze, operate, and continuously improve our services, products, and communications by enabling our websites to remember your language, location, device, or other experiences that are personalized according to these preferences, as well as to verify that they are functioning correctly. With this information, we are able to maintain and continuously improve our services.
Advertising cookies: These cookies help us deliver more relevant ads based on your interests, as well as limit the number or times an ad is shown to you. Some of the pages you visit on the websites may also collect information such as your name, which pages you visit on our site, your purchase history, and similar data through the use of pixel tags, which may be shared with third parties that directly support our promotional and website development activities.
You have the right to choose whether or not to accept cookies, although most web browsers are set by default to accept cookies automatically.
You can change your settings to block these cookies or to be notified when cookies are sent to your device. To disable cookies in your browser, follow the instructions typically found in the “Help,” “Tools,” or “Edit” menus in your browser (essential cookies cannot be disabled).
Please note that if cookies are disabled or removed, not all features of the websites may function as intended.
OPEX INTERNATIONAL may refer to third-party websites by providing links to them; however, we are not responsible for the content on those sites, nor do we endorse the way those sites collect and use your personal information. To learn how this information is handled, we recommend that you review the terms of use for each website.
OPEX INTERNATIONAL protects all collected information to minimize the risks of loss, misplacement, and unauthorized access. We use advanced firewalls, access controls, and encryption for all stored and transmitted information.
OPEX INTERNATIONAL will apply all the guidelines outlined in this document for as long as the information is stored.
The data will remain stored until:
Your relationship with OPEX INTERNATIONAL, as well as the application of the guidelines in this Privacy Policy, will end as soon as the processing of this personal data ceases, except in cases provided for by applicable law.
OPEX INTERNATIONAL reserves the right to change this privacy policy at any time by posting the updated version on its website. If there is a significant change in the processing of personal data, you will be notified and have the opportunity to review the revised policy before deciding whether to continue using our services.
Any and all disputes arising from the terms outlined in this Privacy Policy shall be resolved in accordance with Brazilian law, and the courts of the city of Vitória, Espírito Santo, shall have exclusive jurisdiction, to the exclusion of any other jurisdiction, however privileged it may be.
Please use the form below to request the modification or deletion of your personal data stored on our website.